// Personal project
I built a product review and feedback analysis tool that automatically classifies every submitted review as positive, negative, or neutral using a natural language processing model.
Real reviews are messy, so I built the model to handle that directly.
Sentiment tools trained only on clean, formal text tend to break on real customer reviews, which are full of typos, slang, and mixed opinions in the same sentence.
I built and tuned the NLP model specifically against messy, real-world review text instead of clean sample data, so it holds up on actual customer feedback.